MULTIPLE REQUIREMENTS FOR SALES ASSISTANTS IN UNITED KINGDOM

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MULTIPLE REQUIREMENTS FOR SALES ASSISTANTS IN UNITED KINGDOM

As a sales assistant, you are there to assist customers and make sure their shopping experience is enjoyable so they come back. A sales assistant helps create repeat business which in turn generates money for the business.

JOB DUTIES AND RESPONSIBILITIES

  • To always deliver a friendly service, smiling, greeting and making eye contact with customers you come in contact with.
  • Carry out stock replenishment, ensuring all areas of the store remain tidy.
  • Working as an active member of the team, supporting colleagues in all tasks.
  • Meeting high standards of display and visual merchandising to ensure the store is well presented.
  • Demonstrate good product knowledge to customers on key promotions and offers.
  • Approaching customers that may require assistance if you are on the shop floor.
  • Some roles will involve pushing loaded trolleys of stock for long distances.
  • Ensure high levels of customer satisfaction through excellent sales service.
  • Maintain a fully stocked store.
  • Ascertain customers’ needs and wants.
  • Recommend and display items that match customer needs.
  • Manage point-of-sale processes.
  • Actively involved in the receiving of new shipments.
  • Keep up to date with product information.
  • Follow all companies’ policies and procedures.
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JOB SKILLS AND REQUIREMENTS

  • Experience gained within a retail environment preferred.
  • Confident approach towards maximising sales opportunities.
  • Flexibility towards working hours.
  • Strong communication skills and to participate as a key team member.
  • Basic understanding of sales principles and customer service practices.
  • Proficiency in English.
  • Customer service focus.
  • Friendly, helpful, confident and engaging personality.
  • Basic administration skills.
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